Remote

Remote service is a modern way of looking after plants and machinery, as well as carrying out maintenance work. Many companies now rely on remote modems to ensure fast and efficient support for their customers. This also applies to the South Bend headquarters, which serves American customers and to customers in Germany who are served from Sankt Augustin.

A major advantage of the remote service is the around-the-clock support. This means that problems and faults can be identified and rectified promptly. Another advantage is that the majority of problems can be handled and solved remotely without the need for an on-site visit. This saves both sides large amounts of time and money.

Another benefit of remote service is the speed at which support is provided. The fast response time means that problems can often be resolved in the shortest possible time, which in turn leads to reduced downtime.

For more information, contact us: